- Are you sure you know what motorcycle you want?
The motor company helps salespeople fit you on the right bike using CSFP (comfort, style, functionality and performance). If you understand what you are looking for before you enter your local dealer, it will streamline the process for you and your sales person — and we all know that time is the most precious commodity, right?
Think of CFSP as your list of wants and needs! For example, we all want a bike to be Comfortable, but is it a want (nice to have) or a need (absolutely top of the list need to have), and how does it mesh with Functionality? Are we looking for a long-distance touring bike for two, or a mean machine in an urban environment for you and you alone. Comfort becomes more and more a priority the longer you are in the saddle. A good salesperson will work with you to understand your list of needs and wants so enter the dealership with some thought into your priorities around CSFP – Comfort, Style, Functionality and Performance.
- Choose a bike based on your experience level and capabilities but leave yourself room to grow.
As a new rider or even an intermediate rider, do you want a bike that suits you now or a bike you can grow into, safely?
Let’s talk about the first group – a rider who wants a bike that suits their needs today.
These new riders, in particular, want a Harley-Davidson but often buy a 250 or 500 cc metric motorcycle (or a used Harley-Davidson Street 500 or 750) because they are worried about the power of Harley-Davidson.
Most times, within 3-6 months these same people are back trying to trade in their uncomfortable, underpowered metric bike. We see it all the time.
Don’t let the potential power of a motorcycle scare you off. Yes, you should consider horsepower and torque, but don’t shy away from a big cc too soon. Consider things like are you planning on carrying a passenger, and, are you looking to travel longer distances or commute on a highway.
I’d also suggest thinking about becoming proficient with throttle control. On a bike, when we twist the throttle, we are controlling our engine’s power by regulating the amount of fuel or air entering the engine, speeding us up.
Key to becoming a good rider is understanding the responsiveness of your motorcycle as you roll on the throttle. Learn to manage your bike through practice. Become a master and in fact master your bike by having masterful Throttle Control.
Don’t be deterred by a Harley-Davidson 107, 114 or 117 engines in a motorcycle–speak to your salesperson to see if it’s the right bike for you. There’s a lot more to consider than just the engine size.
As for the other group, those who buy a bike they can grow into…this group is often the happiest long term with their purchase.
This might translate to a shorter and more lightweight Harley, as such models (Sportsters and Softails) can be easier to handle for new riders. It may also lead some riders to a Touring model for those planning to put in significant highway miles right away. It all depends on your wants and needs.
- Finding the right Harley-Davison motorcycle may mean customizing your bike.
A bit more on Comfort, Style, Functionality, and Performance. Let’s say you’ve nailed down the right bike with a salesperson but your arms are a bit too short for the stock handlebars. Don’t throw away the baby with the bathwater as they say and nix that bike — your Harley-Davidson dealer will work with you to adjust or change elements of your motorcycle, like handlebars, seat, storage or wind protection, making your bike much more Comfortable.
Also, some of the new Harley-Davidson motorcycles come in both chrome and blacked-out versions, like the Road Glide and Street Glide Specials, so depending on your Style, the dealership should have the right bike for you.
However, let’s say you want a bit more power or Performance (P), then your sales person will set you up with Parts & Service to arrange a Stage Kit for your bike, beefing up its power.
Oftentimes this can be added into the selling price and if you choose H-D parts then your ESP (extended service plan) can cover those upgrades.
- Buying in the off season may be smart financially but you won’t have much selection.
Should I buy a new Harley-Davidson at the beginning, middle or end of the riding season?
Post-Covid 19, new H-Ds are now rolling out of the plant for a January launch and dealerships will have new inventory on the lot around then. This also means that by November of that year, there will be very few models and colours left in dealer inventory. Dealers will have placed their next year order and are motivated to move the previous year’s bikes. This may be a smart time to buy if you are looking for a deal and don’t care about colour or Street Glide vs Road Glide, or 883 vs Forty-Eight.
Our savviest buyers want the right motorcycle and the right colour for them–so my suggestion to them is to visit your local dealer, build a relationship with a salesperson, and have them add you to a Wish List if its not in inventory, or ask when they have your perfect bike coming in. Secure that bike with a deposit and wait until it’s in.
- Get to know the Sales Department at your local dealer.
“I get paid when you buy a motorcycle,” is something I’ve heard salespeople say. In fact, I’ve said it and its true. I work on commission. I’m actually on your side and want to see you out on your new bike. I’m your advocate. I will go to bat for you with reasonable offers, if you are serious of course. My advice, be nice to your salesperson. They will work for you.
Good salespeople will stay in touch with customers advising them of offers, events, new motorcycle models, and promotions.
If you want a specific bike and the dealer does not have it, a good salesperson can use the resources of the dealer to find it for you–rather than you driving hours and hours to find it. We do dealer trades all the time. It’s great. It works. And you can be out on your new bike in about a week or two if all goes well.
- Take advantage of Harley-Davidson dealer offers.
In Canada at least, there are three different companies from whom you buy your motorcycle — Harley-Davidson Canada (they supply the bikes to dealers), your local dealer, in our case just east of Toronto us at Durham Harley-Davidson, and HDFC (Harley-Davidson Financial Corporation) who finances most of the bike deals from your local dealer.
Each of these organizations has deals. HDFC may have a weekend promotion on low rates, no down payment, more favourable terms, etc. Your salesperson will alert you to this if you let them know you are serious and ready to buy.
To ride, you are going to need a helmet and gear and your local dealer will have sales like Black Friday sales and other special promos. Get on their mailing list and ask your salesperson to keep an eye out for sales. Again, we in Sales are there to help you.
Harley-Davidson Canada may have special promotions as well. You’ll find these on H-D’s website or on their social media pages. You will also see launches of new models. In the last couple of years, we saw the arrival of the Pan America and the new Sportster S.
- Understand your budget, whether it’s monthly payments or a “cash” purchase.
If you want to pay in a lump sum–whether cash or certified cheque, no problem. Just understand it isn’t leverage to get a better deal. This is a popular misconception.
If you are financing your motorcycle it is more important to understand your monthly budget. Let’s say your monthly budget is around $450 then work with your salesperson to find you the right bike that will fit into that. Monthly payments are affected by your down payment, interest rate, duration of the loan, your accessories, coverages, and gear..
Walk into the dealer with a good idea of how much you can afford every month over a specific period of time – like three, four or five year terms.
- Understand the total cost of a motorcycle – especially maintenance and insurance.
Your finances may be all squared away for purchasing your new bike, but not so fast, you also need to think about insurance and maintenance as part of the overall motorcycle cost.
A maintenance schedule for a modern Harley-Davidson is 1,000 mi (1,600 km), 5,000 mi (8,000 km), 10,000 mi (16,000 km), and every 5,000 mi or 8,000 km thereafter. Every dealer sets their own prices for regular maintenance but expect around $500 per visit, if there are no issues with your motorcycle. If you hit a deep gnarly pothole, a set of tires for a touring motorcycle costs around $1,000 for the set and if the rims are damaged, that’s another $1,800 approximately.
Many of our savviest customers purchase ESP (Extended Service Plan) to protect their investment from costly repairs on covered claims for up to 5 Years and Unlimited miles beyond the 2 year warranty on a new Harley-Davidson motorcycle..
As for insurance, you should get the VIN of your motorcycle as soon as possible. It will be on your Bill of Sale. Contact your insurance agent for a quote.
Ensure you know the cost of insurance on your bike before you sign for the motorcycle. We have had too many riders who cannot afford insurance on the bike of their dreams, only to be disappointed at the last step in the process.
I advise my customers to seek 2-3 quotes even without the VIN (make, model, year should suffice). Insurance costs will affect your monthly budget and will impact what you can afford.
- In Canada, if it’s got a VIN, trade it in. Most Canadian Harley-Davidson dealers will take a variety of vehicles on trade — and there’s tax savings too.
Every H-D dealer chooses to either a) keep and sell your trade or sell it to a wholesaler. Ask your salesperson the policy of your dealership.
At Durham H-D just east of Toronto, we say, “If it’s got a VIN, trade it in.” We take in Harley-Davidson bikes (not necessarily old bikes or highly customized bikes though) and metric bikes, along with cars, trucks, boats, and trailers.
A trade-in can be a useful component of a purchase, especially if you are financing. A trade-in can act as your down payment helping you to build positive equity in a motorcycle and also reducing your monthly payment.
In Canada, specifically Ontario where we live and work, there are tax savings using a trade-in. In Ontario, on motorcycle purchases you pay a joint federal and provincial tax rate of 13%, called HST or Harmonized Sales Tax.
So on a $40,0000 motorcycle you pay $5,200 in HST, so your bike now costs $45,200.
If your trade is valued at $15,000 then 13% of the cost ($1,950) offsets the $5,200 and you pay only $3,250 in HST. So, the total value of your trade is $15,000 plus the $1,950 or $16,950.
- Bring your helmet and riding gear. Harley-Davidson dealers want you to ride their motorcycles.
Harley-Davidson makes motorcycles to accommodate riders of all heights and weight. We encourage you to come in and take some of our models out for a test ride to familiarize yourself with them and to ensure your comfort level.
Harley-Davidson knows that once you test ride our motorcycles, you are more likely to purchase. Every day is “demo days” at the majority of Harley-Davidson dealers so bring a helmet, riding gear, and your drivers license.
Most dealers don’t allow test rides in the rain or poor weather so check your local weather and call ahead to ask your salesperson if the right bike is on the lot ready for a test ride.
Finally, read the liability waiver. You’ll be asked to sign one before you ride away. If you drop or destroy a motorcycle, you may be liable for the repair or replacement cost.
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André Mazerolle is a motorcycle sales person at Durham Harley-Davidson. Drop by any time you are in the Oshawa, Ontario area. When you arrive, Ask for André.
Call: 905-674-1168
Email: andre@durhamhd.com

